Contact information

Last updated: 02/20/2026

We are here to help.
If you have any questions about your order, our products, or our policies, please contact us using the details below.

Customer Support

Company Name: MyPrintAvenue
Store Name: The VLine

Email: contactus.vline@gmail.com
(Response time: within 24–48 business hours)

Business Address

MyPrint Avenue

Chemin des Aubagnens

13190
Allauch
France

(This is not a return address unless explicitly stated in our Return Policy.)

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed

Order Support

When contacting us regarding an order, please include:

  • Full name used at checkout

  • Order number

  • Description of the issue

  • Photos (if applicable)

This helps us resolve your request faster.

Returns

For returns, please refer to our Return & Refund Policy before sending any item back.

Items sent without authorization may not be accepted.

We aim to respond to all enquiries as quickly as possible and provide a fair resolution in accordance with UK consumer rights.